Last Updated: 20 July, 2026
Welcome to freshieclubhouse.com.au. This Website is owned and operated by Freshwater Brewing Company Pty Ltd – ABN 95 649 677 869
By accessing or using our Website, purchasing our products, or signing up for our services or membership, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using the Website.
1. Acceptance of Terms
By visiting, accessing, or making a purchase from freshieclubhouse.com.au, you confirm that you are at least 18 years of age (or accessing the site with the consent of a parent or guardian) and agree to comply with these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using this Website.
2. Changes to Terms
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will take effect immediately upon being published on this page. Your continued use of the Website following any changes constitutes acceptance of those updates.
3. Account Registration & Security
- You may be required to create an account or join a club membership to access certain features of the Website.
- You are responsible for maintaining the confidentiality of your account credentials (username and password).
- You agree to take full responsibility for all activities that occur under your account.
- We reserve the right to suspend or terminate your account at our discretion if we suspect unauthorized use, fraud, or a breach of these Terms.
4. Products, Services, & Orders
- Pricing: All prices on the Website are listed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless expressly stated otherwise.
- Product Descriptions: We aim to ensure all images, details, and descriptions of products or services are accurate. However, minor variations in color, packaging, or design may occur.
- Availability: All orders are subject to product availability. We reserve the right to cancel or limit order quantities at any time.
- Order Acceptance: Receiving an order confirmation email does not guarantee order acceptance. We reserve the right to decline or cancel any order for reasons including, but not limited to, inventory shortages, error in pricing/description, or suspected fraudulent activity. If an order is canceled after payment, a full refund will be issued.
5. Pricing Errors
In the event that a product or service is listed at an incorrect price due to a typographical error or technical glitch, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price, regardless of whether the order has been confirmed or your payment processed.
6. Payment
- Payments must be made via our approved payment providers (e.g., Credit Card, PayPal, Stripe, Afterpay, etc.).
- By placing an order, you represent that you are authorized to use the chosen payment method.
- Orders will not be dispatched or confirmed until full payment has cleared.
7. Delivery & Shipping
- Delivery times provided on the Website are estimates only and are subject to third-party courier services.
- We are not liable for delays caused by postal/courier services, customs clearance, or circumstances beyond our control.
- Risk of loss or damage to goods passes to you upon delivery to the carrier or provided delivery address.
8. Consumer Guarantees, Returns, & Refunds
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
- Faulty or Damaged Goods: If a product you receive is faulty, damaged, or significantly different from its description, you are entitled to a repair, replacement, or refund in accordance with your statutory rights under the ACL.
- Change of Mind: [Option A: We do not offer refunds for change of mind.] OR [Option B: We offer store credit/returns for change of mind within 14 days, provided items are unused, in original packaging, and return postage is covered by the customer.]
9. Intellectual Property
All content on this Website—including but not limited to logos, trademarks, text, graphics, designs, images, and software code—is the property of Freshwater Brewing Company Pty Ltd or its content suppliers and is protected by Australian and international copyright and trademark laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any material from this site without our prior written consent.
10. Prohibited Conduct
When using freshieclubhouse.com.au, you agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to our servers, website architecture, or customer accounts.
- Transmit viruses, worms, malware, or any destructive code.
- Use automated scripts, scrapers, or bots to harvest data from the site without express permission.
11. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We accept no responsibility or liability for the content, privacy policies, or practices of any third-party websites.
12. Limitation of Liability
To the maximum extent permitted by Australian law:
- freshieclubhouse.com.au and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Website or its products.
- Where liability cannot be excluded by law, our total liability to you for any claim arising out of these Terms is limited to the amount paid by you to us for the relevant product or service.
13. Indemnity
You agree to indemnify and hold harmless Freshwater Brewing Company Pty Ltd, its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your misuse of the Website or violation of these Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia to resolve any disputes.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Business Name: Freshwater Brewing Company Pty Ltd
- ABN: 95 649 677 869
- Email: Hello@freshieclubhouse.com.au
- Address: 4 Powells Rd Brookvale NSW 2100